dra mock test - Quiz Questions (Page 2 of 2)
This quiz contains 20 questions.
Question 11: What is a key skill for a debt recovery agent?
- Negotiation (Correct Answer)
- Programming
- Graphic design
- Social media marketing
Question 12: What limits a DRA's collection methods?
- Regulations and laws (Correct Answer)
- Personal interest
- Bank policies
- Availability of resources
Question 13: What information must a DRA protect when dealing with clients?
- Confidentiality of client data (Correct Answer)
- Client family details
- Client phone contacts
- Client hobbies
Question 14: What is the main outcome of effective debt recovery?
- Improved cash flow (Correct Answer)
- Increased default rate
- Higher loan processing fees
- Reduced client trust
Question 15: What happens if a borrower disputes the debt?
- Investigate and verify (Correct Answer)
- Ignore the claim
- Foreclose immediately
- Offer no response
Question 16: Which sector commonly requires DRA services?
- Banking (Correct Answer)
- Retail
- Education
- Tourism
Question 17: Why must DRAs understand banking rules?
- To ensure compliance (Correct Answer)
- To sell products
- To develop software
- To manage accounts
Question 18: What is a consequence of unethical debt recovery?
- Legal penalties (Correct Answer)
- Increased profit
- Better client relations
- Faster collections
Question 19: What should a debt recovery agent prioritize?
- Client respect (Correct Answer)
- Profit margins
- Daily quotas
- Speed of calls
Question 20: Which of the following is a debt recovery option?
- Legal proceedings (Correct Answer)
- Advertising
- Charity events
- Market research
This DRA mock test is made for people getting ready for the Debt Recovery Agent certification in India. It covers key topics like debt recovery management, banking rules, and the rules set for financial institutions. Try our test to check your knowledge and build confidence before your exam. This quiz is made easy to understand and practice with, so give it a shot!
